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Facility Rules
All Rules and Regulations set by the Farmers Branch Aquatics Center must be observed at all times. A copy of the rules are available to patrons at request. The City of Farmers Branch has the right to amend or change rules set forth as needed.
Below are general rules of the Farmers Branch Aquatics Center, for Frog Pond or Margaret Young Natatorium specific rules please see the Front desk or Ticket booth (summer months only).
Site Specific Rules
FBAC Facility Rules
- Inclement Weather
- Facility Rules
- Not Permitted
- Age Requirements
- Height Requirements
- Swim Attire Requirements
- FAQ's
Margaret Young Natatorium
The safety of our guests is our first priority. If the Margaret Young Natatorium closes due to inclement weather, you may keep your receipt, if you paid for a daily pass and you may re-enter when the facility re-opens on the same day.
The Frog Pond
The safety of our guests is our first priority. If the Frog Pond closes due to inclement weather, you may keep your receipt and wristband, if you paid for a daily pass and you may re-enter when the facility re-opens on the same day.
Weather Hotline 972-919.8721
Below are general rules of the Farmers Branch Aquatics Center, for Frog Pond or Margaret Young Natatorium specific rules please see the Front desk or Ticket booth (summer months only).
- Ratio of Adult to Children swimmers (Adult : Children) shall not exceed the following:
- Age 6 and under* 1:3
- Age 7 and older 1:10
- *Adult Supervisors must be with in arms reach of the children, and must be in the water with them.
- Guests may only attend during public swim hours.
- Proper swim attire is required. This includes no bras, zippered shorts, or denim. T-shirts may be worn over a bathing suit. Spectators may accompany a swimming attired person into the pool area provided the spectator remains near the swimmer.
- Admission to the pool may be denied for any of the following reasons:
- When it is apparent the guest cannot physically or mentally care for him/herself while at the the facility
- The guest is not accompanied by a responsible person at least 16 years of age and is under 12 years of age
- The guest is intoxicated or under the influence of drugs
- Guest doesn't have proper swim attire
- Evidence of contagious disease and/or open wounds including sun blisters
- Children who are not potty trained are required to wear a swim diaper while in the pool. Children are still required to wear appropriate swim attire over swim diaper.
- Outside coaching or private lessons is not allowed
- Abusive or profane language will not be tolerated.
- Vaping, smoking, alcohol drugs, weapons, and gambling are not permitted on the complex
- Chewing gum is not permitted.
- No decorations are allowed for parties not booked with us.
- Glass containers are not permitted.
- Public display of affection is prohibited.
- Actions deemed unsafe by the lifeguards are prohibited.
- Swimmers must stay off lane ropes, safety lines, and guard chairs.
- Only US coast guard approved life jackets will be permitted in the pool. The coast guard label must be presented to staff. Any other type of flotation device is prohibited. Only FBAC inner tubes will be permitted in the Lazy River. Adult supervision is required in the water for anyone utilizing a life jacket regardless of age. Life jackets are available, if needed.
- Loitering is not permitted.
- Only employees are permitted in the lifeguard and staff offices, concession stand, ticket booth, filter areas, mechanical rooms, storage, and anywhere else deemed inappropriate by management.
- Service animals are allowed in the facility. Animals are not permitted in the water.
- Toys will not be permitted in the Frog Pond at any time, water toys are allowed in the Natatorium, at the discretion of staff.
- Prolonged underwater swimming or breath holding is prohibited.
- Manager on duty has the authorization to request a guest to shower prior to entering the aquatics facility
- Per City Ordinance, managers on duty may eject or suspend person from the Aquatics Facility for violation of pool rules, not following staff instruction(s), harassment of staff, or any other act deemed detrimental to the safe and orderly operation of the Aquatics Facility. In the case of serious misconduct, Police personnel will be dispatched.
- In cases involving children, parents will be notified and in some cases, Police personnel will be called.
The following items are not permitted at the Farmers Branch Aquatics Center to ensure all patrons have a safe and fun time!
This includes but is not limited to:
This includes but is not limited to:
- Water Wings, Arm Floaties, Personal pool floats are not permitted. Only U.S Coast Guard approved flotation devices are permitted. Life jackets and puddle jumpers are available for use.
- Free standing umbrellas, pop-up tents, chairs and tables are not permitted inside the Frog Pond.
- Outside Toys are prohibited in the Frog Pond, and water toys are limited to open swim only in the Natatorium. Please see the front desk for approved water toys.
- Glass containers
- Tobacco (including electronic smoking devices)
- Alcohol
- Drugs
- Weapons
- Gambling
Children 12 years of age and younger
- Children 12 years of age and younger must be accompanied by a responsible person at least 16 years of age and remain on the facility premises.
Children 6 years of age and younger
- Children 6 years of age and younger are required to have a responsible person at least 16 years of age in the water with them, in appropriate swim attire, within arm’s reach at all times.
Children 2 years of age and younger
- Children 2 years of age and younger are allowed in free of admission with responsible person at least 16 years of age.
| 30 ft Slide Tower | Activity Pool |
|---|---|
| 40" | 36" |
Below are swim attire rules of the Farmers Branch Aquatics Center, for Frog Pond or Margaret Young Natatorium specific swim attire requirements please see the Front desk or Ticket booth (summer months only). When purchasing, please confirm that the item is made specifically made for swimming/swimming pools.
- All persons swimming in the pool must have on proper swim attire.
- All infants/toddlers that require a diaper must wear swim diapers and proper swimwear.
- The following attire is NOT ALLOWED in the pool at the Farmers Branch Aquatics Center:
- Jean shorts.
- Cargo shorts
- Any white see through clothing
- Underwear and undergarments are not allowed to be worn under swimsuits.
- Socks
Pool guests often ask, "Why do I have to wear proper swimwear?" Here are just a few reasons as to why it is important only to wear pool attire in the pool.
- Street clothes (especially cotton) can transport airborne and waterborne contaminants into the pool.
- Lycra and Nylon are the best non-absorbent material for swimming and are the best fabrics for proper swim attire.
- Other absorbent materials (such as cotton) can break down in the water and cause fibers to clog the filter.
- Any "colored" material (unless specifically made for swimming) can bleed into the pool, affecting water chemistry and balance.
- Cotton and similar materials can absorb the chemicals in the water, causing the water to become less effective at maintaining the proper chemical balance or may cloud the water.
Location
Farmers Branch Aquatics Center address is:14032 Heartside Place
Farmers Branch, TX 75234
Refund Policy
We do not offer refunds for admission. We do offer rain passes to use on another visit, when weather forces us to close all attractions for an extended amount of time. Please note, we will close our attractions when unsafe conditions are present (as determined by Management). We will re-open when weather conditions in our immediate area are safe to do so (we cannot guarantee ideal weather conditions).
Swim Attire Policy
Appropriate swim attire (i.e. swimsuit, swim trucks, etc.) is required for everyone entering the pool. Street clothes, cut-off shorts, athletics apparel, basketball shorts or any apparel deemed inappropriate by the staff. All swim attire must be recognizable as being designed and sold for use in a pool environment.
Other FAQ's
Do guest who do not want to swim still have to pay admission? Yes, all guests entering the Frog Pond Water Park must pay admission. Guests not swimming will be charged the spectator fee, which is $3.00
Are children required to wear swim diapers? Yes, children who wear diapers are required to wear a swim diaper while in the water. Swim diapers are available for purchase at the Ticket Booth or Front Desk.
Are their Life jackets available for use? Yes, the Farmers Branch Aquatics has a limited number of free life jackets that are offered on a first come/first served basis. We do not allow any floaties or any other non-Coast Guard approved life jackets.
Pool guests often ask, "Why do I have to have U.S. Coast Guard Life jacket?" Here are just a few reasons as to why it is important to only wear U.S. Coast Guard Life jacket in the pool.
- The U.S. Coast Guard tests their life jackets structure and material to ensure maximum safety.
- Life jackets are sized by weight. The weight range for each life jacket can be found on the label in the back of the jacket.
- Life jackets work best when worn with all the all straps, zippers and ties fastened.
Why don't you allow any floaties or any other non-Coast Guard approved life jackets? These floatation devices are not recommended both for safety reasons and for coaching reasons. Primarily, these devices give parents a false sense of security when it comes to safety. They may appear to keep a child afloat; however, they are easily punctured and can spontaneously deflate in water. They are NOT life saving devices and should not be relied upon to keep a child afloat in the water. There is a warning label on them indicating this.
Can I re-enter the park if I leave? Yes, all guests must keep their wristband on to re-enter the facility.
Can I bring in or own pop-up tents, chairs, umbrellas or tables? No, for safety reasons, free standing umbrellas, pop-up tents, chairs and tables are not permitted inside the Frog Pond.
Can I bring my own float for the Lazy River? We provide inner tubes free of charge for use in the lazy river on a first come, first serve basis. Outside floatation devices are not allowed.
Can I decorate in the Frog Pond if I didn't reserve an area? No decorations are allowed for parties not booked with us.
Can I drop off my child and pick them up later? Children 12 years of age and younger must be accompanied by a responsible person at least 16 years of age and remain on the facility premises.
Does the Frog Pond ever hit capacity? Yes, we are limited in the amount of guests we can accommodate. We can safely hold 600 guests within the Frog Pond. On very hot days and holiday weekends, the park has hit capacity. We suggest arriving early to ensure entrance. Once capacity is hit, we will not allow guest in the park until other guests leave.
Can I re-enter the park if I leave? Yes, all guests must keep their wristband on to re-enter the facility.
Can I bring in or own pop-up tents, chairs, umbrellas or tables? No, for safety reasons, free standing umbrellas, pop-up tents, chairs and tables are not permitted inside the Frog Pond.
Can I bring my own float for the Lazy River? We provide inner tubes free of charge for use in the lazy river on a first come, first serve basis. Outside floatation devices are not allowed.
Can I decorate in the Frog Pond if I didn't reserve an area? No decorations are allowed for parties not booked with us.
Can I drop off my child and pick them up later? Children 12 years of age and younger must be accompanied by a responsible person at least 16 years of age and remain on the facility premises.
Does the Frog Pond ever hit capacity? Yes, we are limited in the amount of guests we can accommodate. We can safely hold 600 guests within the Frog Pond. On very hot days and holiday weekends, the park has hit capacity. We suggest arriving early to ensure entrance. Once capacity is hit, we will not allow guest in the park until other guests leave.